Last updated: 28/12/2025
These Terms and Conditions explain how you can use the Recordly web portal,
available at https://app.recordly.co.uk
(“the Platform”, “Recordly”, “we”, “us”, or “our”).
By creating an account or using the Platform, you agree to these Terms.
If you do not agree, please do not use the Platform.
1. What Recordly Does
Recordly is an online accountancy portal designed to help you:
- Create and manage your account
- Set up your personal or business profile
- Record income, expenses, and transactions
- Prepare and submit your accounting records
The Platform is a tool to help you organise your financial information.
It does not replace professional advice unless explicitly
agreed with you separately.
2. Who Can Use the Platform
- You must be 18 years or older
- You must be based in the United Kingdom
- You must be legally able to enter into a contract
By using the Platform, you confirm that this applies to you.
3. Your Account
- You are responsible for keeping your login details safe
- Any activity on your account is your responsibility
- You must ensure your information is accurate and up to date
We may suspend or close accounts that are misused, inactive for long periods,
or contain false or misleading information.
4. Subscriptions and Payments
Subscription Access
- Some features require a paid subscription
- Pricing and plan details are shown within the Platform
- Subscriptions are usually billed annually unless stated otherwise
Payments
- Payments are processed by a trusted third-party provider, such as Stripe
- We do not store your card details
- You agree to pay the fees shown at the time of purchase
Renewals and Cancellations
- Subscriptions may renew automatically unless cancelled before renewal
- You can cancel through your account settings
- Fees are non-refundable unless UK law requires otherwise
5. How You May Use Recordly
You agree not to:
- Use the Platform for illegal or fraudulent purposes
- Access accounts or data that are not yours
- Upload harmful software or viruses
- Disrupt or damage the Platform or its security
If these rules are broken, we may restrict or stop your access.
6. Your Data and Privacy
- You own the data you enter into Recordly
- Your data is used only to provide the service
- Your information is handled in line with UK data protection laws
More details are available in our Privacy Policy.
7. Platform Availability
- We aim for high availability but cannot guarantee uninterrupted access
- Maintenance or updates may be carried out from time to time
- Features may change as the Platform develops
8. Our Responsibility
To the fullest extent allowed by UK law:
- We are not responsible for errors caused by incorrect user data
- We are not liable for business losses or loss of profits
- The Platform is provided “as is”
Nothing in these Terms limits your rights under UK consumer law.
9. Ending Your Use of Recordly
- You may stop using the Platform at any time
- We may suspend or close accounts that breach these Terms
- Paid fees remain payable and non-refundable
10. Changes to These Terms
We may update these Terms from time to time. The latest version will always
be available on the Platform. Continued use means you accept the updated Terms.
11. Governing Law
These Terms are governed by the laws of England and Wales.
Any disputes will be handled by the courts of England and Wales.
12. Contact Us
Website: https://app.recordly.co.uk
Email: info@recordly.co.uk
Business name: Recordly